For all emergencies, call 911.
If you cannot get through on 911, call your county phone number.
Use your free Allina Health account to get instant access to:
- read discharge instructions
- view test results and medications
- manage clinic appointments
Emergency department & 24 hour urgent care
Get care faster. Start a virtual urgent care visit. Available on demand 8 a.m. to 7 p.m. weekdays and 9 a.m. to 4 p.m. weekends.
Do you or your loved one need care right now? Not sure if you should head to the emergency room or urgent care clinic? Abbott Northwestern – WestHealth offers emergency and urgent care in one convenient Plymouth location, available 24 hours a day, seven days a week.
We’re here for your child, too. Experts from Children’s Minnesota are onsite every evening.
What it is
Urgent care treats you and your loved one – baby, child or adult – for most of the same non-life-threatening illnesses or injuries you would see your primary care provider for, on a walk-in basis.
Emergency care treats you and your loved one for severe health problems and in life-threatening situations.
What to expect
When you arrive at WestHealth, you will be evaluated to determine the right level of care.
You do not need to be an Allina Health patient to be seen by our urgent care or emergency providers. All major health plans are accepted. Your insurance provider will be able to tell you your copayment, what is and isn’t covered under your plan, and how much you will be responsible for paying out-of-pocket.
Good to know
You may find yourself in situations where you are unsure where to go for health care. Here is a basic rule of thumb to help you decide the right place to get care. Go to:
- The combined emergency department and urgent care at WestHealth if you have signs or symptoms of a life-threatening condition or a non-life-threatening illness, infection or injury
- Primary care clinic for scheduled appointments including physicals (annual, sports and return to work), preventive care, ongoing care and treatment for chronic conditions
- Allina Health Virtual Care for treatment of a variety of common everyday conditions virtually, when your clinic is closed, you can’t get a convenient appointment or don’t want to travel to a health care setting
If you are already an Allina Health patient, our urgent care providers will be able to access your health record. Your Allina Health primary care provider will be kept up-to-date on the urgent care received via your electronic health record.
Emergency department
Symptoms treated but are not limited to:
- abdominal pain
- any conditions requiring IV medications and IV fluids
- any conditions requiring a CT scan, MRI or ultrasound
- chest pain
- confusion or inability to speak
- deep or complicated cuts
- dizziness
- head injury
- high blood pressure
- loss of consciousness
- major bone breaks
- major burns
- mental health concerns
- nosebleeds that won’t stop
- palpitations or fast heart beat
- poisoning
- pregnancy-related complaints
- severe headache
- shortness of breath
- speech problems or slurred speech
- sudden or severe pain
Urgent care
Symptoms treated but are not limited to:
- back pain
- bladder infections
- bug bites and stings
- coughs and colds
- dental pain
- earaches
- frostbite
- minor cuts and bruises
- minor eye irritations
- minor injuries
- minor sprains or breaks
- muscle aches and pains
- poison ivy
- pregnancy testing
- sinus infection
- sore throat
- sunburn
- tetanus booster
X-rays and some lab tests can be done in urgent care. Most health plans offer payment coverage for urgent care visits. Please check with your health plan’s customer service department to determine your level of coverage.
Get updates about your emergency visit
Share your mobile number at check-in to get personalized updates about your visit, including estimated wait times, answers to common questions, lab results and the ability to share real-time updates with your family. No signup or app download is needed.