Allina Health introduces wayfinding app at three more hospital campuses

MINNEAPOLIS (March. 14, 2023) — Finding your way around a big hospital can be a daunting task, but it just became a lot easier thanks to the upgraded Allina Health app, which offers step-by-step directions inside United Hospital (St. Paul), Mercy Hospital (Coon Rapids) and Mercy Hospital – Unity Campus (Fridley). The updated Allina Health app includes the wayfinding tool and is available for free from the Apple App Store for Apple devices or Google Play for Android devices.

 This new indoor wayfinding functionality is the latest in a series of digital experience innovations Allina Health has implemented to help patients, visitors and family members more easily access and navigate our network of hospital services.

“Finding your way to a large hospital and then navigating inside the hospital can be stressful for many people, our goal is to reduce that anxiety using digital tools such as real-time wayfinding,” said Chris DuFresne, vice president, Allina Health Digital Experience.

The updated Allina Health app includes the new wayfinding designed to guide people via digital maps and routes that can be viewed with their Smartphone, including:

• Turn-by-turn directions: Blue dot guidance showing your exact location within five feet on an interactive map;
• Providing search functionality by department/service, rooms, elevators, restrooms, food and dining, and more in patient care areas;
• Offering automatic re-routing if you go off track or if an elevator is closed for maintenance; and
• Estimated walking time and distance.

Allina Health is a nonprofit health care system serving Minnesota and western Wisconsin, dedicated to preventing and treating illness and improving the health of individuals, families, and communities. Through a network of more than 90 clinics, 12 hospital campuses, 13 retail pharmacies, specialty care centers, home care, and emergency medical transportation, Allina Health provides high-quality care from birth through end-of-life.  

At the forefront of Allina Health’s mission are its Institutes, which offer nationally recognized experts and advanced care in key specialties:  

• Allina Health Minneapolis Heart Institute – A leader in cardiovascular innovation, research, and care delivery through clinical trials, publications, and training 4,000+ providers annually, it is consistently rated ‘High Performing’ by U.S. News & World Report.  
• Allina Health Cancer Institute – Providing comprehensive, personalized and innovative oncology care across the full cancer journey, delivered at ten locations – including its three largest hospitals which U.S. News & World Report consistently rates “High Performing” in multiple oncology specialties.  
• Allina Health Neuroscience, Spine and Pain Institute – Offering advanced neurological and spine care, including two nationally accredited stroke centers, innovative focused ultrasound treatment for essential tremor and tremor-dominant Parkinson's and a chronic pain rehabilitation program – one of only two in Minnesota.  

Together, these Institutes exemplify Allina Health’s commitment to clinical excellence, innovation, and compassionate care. Learn more at allinahealth.org and join us on Facebook, X, Instagram and LinkedIn.