Change Healthcare Cyberattack

Change Healthcare Data Breach

UnitedHealth Group has started to inform patients who were affected by a large-scale data breach earlier this year.

What happened?

In February 2024, Change Healthcare became aware of a cyberattack in its computer system. After taking steps to prevent on-going impact from the cyberattack, Change Healthcare began an investigation into the scope of personal information of patients across the U.S. that was compromised in the event.

Allina Health was not directly attacked and has not been notified that the personal information of our patients was impacted. UnitedHealth Group is currently notifying impacted customers.

Free credit monitoring and identity theft protection are available to anyone impacted or concerned they were impacted by the cyberattack and data breach.

To contact UnitedHealth Group, call 1-866-262-5342 or visit their data breach website.

Change Healthcare's online notice, including FAQs and additional information related to the data breach can be found here.

Potential Data Breach

In February 2024, Change Healthcare, a division of UnitedHealth Group and an Allina Health partner, experienced a cyberattack. Change Healthcare processes insurance claims, pharmacy transactions and other electronic activity between payers and providers across the entire health care industry, including Allina Health.

UnitedHealth Group announced on April 22 that the cyberattack may have compromised the personal information of patients across the U.S. and is offering free credit monitoring and identity theft protection to anyone concerned they have been impacted.

Allina Health was not directly attacked and has not been notified that the personal information of our patients was impacted. Given the ongoing nature and complexity of the data review, it is likely to take several months before enough information will be available to identify and notify impacted customers and individuals. Impacted customers will be notified by UnitedHealth Group.

Free credit monitoring and identity theft protection is available to anyone concerned they have been impacted by the cyberattack and potential data breach. To contact UnitedHealth Group, call 1-866-262-5342 or visit their data breach website.

What you need to know about insurance billing

A recent nationwide cyberattack targeted Change Healthcare, a company that supports insurance verification. We do not have a timeline for when services will be fully restored.

Important points about billing:

  • It may take longer than usual to receive your bill.
  • Your account balance in your Allina Health account may not be current until the situation is resolved.
  • If you have additional questions, call 612-262-4235.

We appreciate your patience and understanding.