Patient care concerns

If you feel that any service at Mercy Hospital compromised patient safety or was not within quality standards of care, please contact our patient representatives at 763-236-8061763-236-8061 so your concerns can be addressed.

Mercy Hospital's Joint Commission accreditation

Mercy Hospital, as all Allina Health hospitals, is accredited by The Joint Commission. This agency serves to help ensure and monitor the quality and safety of patient care.

Mercy holds the following additional program-related certifications and accreditations:

• Chest Pain Center Accreditation
• Primary Stroke Center Certification
• Laboratory Services Accreditation
• Comprehensive Community Cancer Center

If you do not feel these concerns have been adequately addressed after contacting our patient representative's office, please feel free to contact the Joint Commission by phone at 1-800-994-66101-800-994-6610.

You can also write to the Joint Commission at:
Office of Quality Monitoring
Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL  60181